Business SMS & Campaigns

Reach Customers Where They Actually Look

98% open rate. 45% response rate. Two-way texting from your business number, campaign broadcasts, and automated reminders — all TCPA-compliant.

Sound Familiar?

Your Messages Aren't Getting Through

If any of these ring true, it's time to add SMS to your communication strategy.

Emails Go Unread

Your emails sit in spam folders or get buried in overflowing inboxes. Your important messages never reach your audience.

Calls Go to Voicemail

Nobody picks up the phone anymore. Your outreach efforts are wasted on calls that go straight to voicemail.

No Way to Reach Customers Fast

Appointment reminders, promotions, urgent updates — you need a channel that gets read in minutes, not days.

Compliance & Opt-Out Headaches

Texting regulations are strict. One misstep with TCPA or opt-outs and you're facing fines.

Our Platform

Business Texting That Works

Not just another blast tool. A complete business SMS platform integrated with your phone system.

Two-Way Business Texting

Text your customers from your business phone number. They reply, you respond — real conversations, not blast-only messaging. Works alongside your VoIP system.

  • Send and receive SMS/MMS from your business number
  • Integrates with your BayFront Cloud VoIP system
  • Full conversation history for every contact
  • Desktop and mobile apps for your team
Business messaging and communication platform

SMS Campaign Platform

Broadcast promotions, announcements, and updates to thousands of contacts at once. Schedule campaigns, segment audiences, and track results in real time.

  • Broadcast to thousands with one click
  • Audience segmentation and targeting
  • Scheduled sends and drip campaigns
  • Real-time delivery and response tracking
Marketing campaign analytics and management

Automated Notifications & Reminders

Reduce no-shows with automated appointment reminders. Send order confirmations, delivery updates, and service alerts automatically.

  • Appointment reminders that reduce no-shows by 40%+
  • Order and delivery notifications
  • Service alerts and outage updates
  • Custom triggers and automation workflows
Automated notification system dashboard

Compliant by Design

Built-in TCPA compliance tools, automatic opt-out handling, and consent management. Text with confidence knowing you're covered.

  • TCPA-compliant opt-in and opt-out management
  • Automatic "STOP" keyword handling
  • Consent tracking and audit logs
  • 10DLC registration and compliance included
Compliance and regulatory management tools

Why SMS

SMS vs. Email — The Numbers Don't Lie

Feature
BayFront SMS
Email / Other
Delivery Rate
SMS: 98% open rate in 3 minutes
Email: 20% open rate in hours
Response Rate
45% average SMS response rate
6% average email response rate
Two-Way Messaging
Full conversations from business number
Blast-only or separate tools
VoIP Integration
Same number for calls, texts, fax
Separate number and platform
Compliance
TCPA tools and 10DLC built in
DIY compliance (risky)
Campaign Tools
Segmentation, scheduling, analytics
Basic broadcast (if any)
Automation
Reminders, triggers, drip campaigns
Manual sends only
Support
Managed setup and ongoing support
Self-service documentation

Everything Included

Complete Business SMS Platform

Two-way texting, campaigns, automation, compliance, and analytics — all in one platform.

Two-Way Business SMS/MMS
SMS Campaign Platform
Audience Segmentation
Scheduled Sends & Drip Campaigns
Automated Appointment Reminders
Bulk Broadcast Messaging
Delivery & Response Analytics
TCPA Compliance Tools
Opt-In / Opt-Out Management
10DLC Registration
VoIP Number Integration
Web-Based & Mobile Apps
Consent Tracking & Audit Logs
API Access for Custom Integrations
Managed Setup & Support

By The Numbers

Why Businesses Are Switching to SMS

98%
SMS Open Rate

Messages read within 3 minutes on average

45%
Response Rate

Compared to 6% for email campaigns

40%+
No-Show Reduction

With automated appointment reminders

<3min
Avg Time to Read

SMS gets seen almost immediately

Ready to Start Texting Your Customers?

Get set up in days, not weeks. We handle registration, compliance, and configuration so you can start messaging immediately.