Phone Rental Agreement
Device as a Service (DaaS) Terms & Conditions
Last Updated: February 13, 2026
Quick Summary
This agreement covers the rental of VoIP phone hardware provided by BayFront Cloud LLC as part of our Device as a Service (DaaS) program.
Equipment & Ownership
What's included:
- • VoIP desk phones, conference phones, or cordless handsets as specified in your quote
- • Power adapters, Ethernet cables, and mounting hardware where applicable
- • Initial configuration and provisioning on your phone system
Ownership Notice
All rented phone hardware remains the sole property of BayFront Cloud LLC at all times. This is a rental arrangement — no ownership rights transfer to the customer at any point during or after the rental period.
Billing & Payment
Monthly Rental Fee
Phone rental is billed monthly as a recurring line item on your invoice. The per-device rental rate is specified in your service quote or agreement.
Rate Changes
Rental pricing may be adjusted with a minimum of 30 days written notice. You may return devices and cancel the rental at that time if you do not accept the new rate.
Care & Responsibility
While the equipment is in your possession, you are responsible for its care and safekeeping.
Your Responsibilities
- • Keep devices in a clean, dry environment
- • Use equipment only for its intended purpose
- • Do not open, modify, or attempt to repair devices
- • Report any issues promptly to our support team
- • Protect devices from power surges (use surge protectors)
We Handle
- • Firmware updates and security patches
- • Configuration changes and feature setup
- • Replacement of devices with manufacturer defects
- • Normal wear and tear over time
- • Technical support and troubleshooting
Damage, Loss & Replacement
Customer is liable for:
Replacement Fees
If a device is damaged beyond repair, lost, stolen, or not returned, a replacement fee will be assessed based on the current market value of the device model. BayFront Cloud will provide the specific replacement cost at the time of the incident.
Returns & Cancellation
Returning Equipment
- • Devices must be returned in working condition
- • All accessories (power adapters, cables) must be included
- • Equipment must be factory reset before return (we can assist)
- • Returns can be shipped or dropped off at our office
- • Devices must be returned within 14 days of service cancellation
Cancellation
- • Phone rental can be cancelled with 30 days written notice
- • Final rental charges apply through the end of the billing period
- • Unreturned devices after 14 days will incur replacement fees
- • Early termination fees may apply if part of a bundled agreement
Additional Terms
General
This Phone Rental Agreement is supplemental to your Terms of Service and Service Agreement with BayFront Cloud LLC. In the event of a conflict, the more specific terms of this agreement shall prevail regarding phone hardware rentals.
Contact
Questions about phone rentals or this agreement?