Terms of Service
The agreement between you and BayFront Cloud
Last Updated: February 4, 2026
Quick Summary
By using BayFront Cloud services, you agree to these terms. Here's what's important:
Our Services
BayFront Cloud provides managed IT services, cloud hosting, VoIP, cybersecurity, and software solutions. Specific details are in your Service Agreement.
What we provide:
Your Account
When you create an account, you agree to:
- • Provide accurate, current information
- • Keep your password secure
- • Notify us of unauthorized access immediately
- • Take responsibility for all activity under your account
Payment
Billing
Fees are due according to your Service Agreement (monthly, quarterly, or annually). We accept credit cards and ACH transfers.
Late Payments
Late payments may incur interest (1.5%/month or legal maximum). Services may be suspended for overdue accounts.
Acceptable Use
You agree NOT to:
See our full Acceptable Use Policy.
Your Data
You Own Your Data
We only use it to provide services to you.
We Protect It
Industry-standard security measures. See our Security page.
You Can Export It
Request your data anytime. After termination, available for 30 days.
Service Levels
We commit to specific uptime and support response times in our Service Level Agreement (SLA). If we don't meet those commitments, you may be eligible for service credits.
Warranties & Liability
What We Promise
- • Services will be provided professionally
- • Services will work as documented
- • We have the right to provide these services
Limitations
Services are provided "as is" for anything not expressly stated. We're not liable for indirect damages. Our total liability is limited to fees paid in the past 12 months.
Termination
You Can Cancel
Provide written notice anytime. You're responsible for fees incurred and any minimum commitment periods.
We May Terminate If
- • You breach these terms
- • Payment is overdue
- • You violate acceptable use
Disputes
We hope to resolve issues informally first. If that doesn't work, disputes will be settled by binding arbitration in Tampa, Florida under AAA rules. These terms are governed by Florida law.
Changes
We may update these terms. Material changes will be communicated via email or website notice. Continued use means acceptance of changes.
Contact
Questions about these terms?
legal@bayfront.cloud