VoIP & Unified Communications

Business Phone Systems That Actually Work

Crystal-clear voice, HD video, team chat, business texting, cloud fax, and paging — all in one platform. No hardware, no contracts, no headaches.

Sound Familiar?

Your Phone System Shouldn't Hold You Back

If any of these hit close to home, it's time for a change.

Dropped Calls & Downtime

Legacy phone systems fail when you need them most. Aging hardware means constant outages and frustrated customers.

Expensive Hardware & Maintenance

On-premise PBX systems cost thousands upfront and require ongoing maintenance contracts that drain your budget.

Remote Workers Disconnected

Your team works from everywhere, but your phone system is stuck in the office. Missed calls mean missed opportunities.

Limited Features & Locked Contracts

Basic calling with no video, chat, or analytics — and a multi-year contract that keeps you stuck with outdated tech.

Our Approach

What We Do Differently

We didn't just replace the phone — we rethought how businesses communicate.

Cloud-Native — No PBX Hardware

Ditch the server closet. Our VoIP runs entirely in the cloud with geo-redundant data centers for bulletproof reliability.

  • No on-premise hardware to maintain or replace
  • Automatic failover across multiple data centers
  • Scale from 5 to 500 extensions in minutes
Cloud infrastructure with global network connections

Unified Communications — One Platform

Voice, video, chat, SMS, fax, and paging in a single platform. Stop juggling tools and give your team one place for all communication.

  • HD voice and video conferencing built in
  • Team messaging, SMS/MMS, and presence indicators
  • Cloud eFax — send and receive faxes digitally
  • Overhead paging and intercom integration
Team collaborating in a modern office environment

Work From Anywhere

Desktop and mobile apps keep your team connected whether they are in the office, at home, or on the road.

  • iOS and Android apps with full feature parity
  • Seamless call handoff between devices
  • Softphone — no desk phone required
Team working together from different locations

White-Glove Migration

We handle every detail of your transition — number porting, device setup, user training — so you can focus on business.

  • Zero-downtime number porting
  • Pre-configured phones shipped to your door
  • Live training sessions for your team
Professional support team assisting with technology migration

Call Center Ready

Built-in call queues, ring groups, and real-time analytics give your support and sales teams enterprise-grade tools.

  • Intelligent call routing and queuing
  • Real-time wallboards and agent dashboards
  • Call recording and quality monitoring
Customer service representative using a headset

Why BayFront Cloud

Us vs. The Typical Provider

See how our VoIP solution stacks up against what you're probably used to.

Feature
BayFront Cloud
Typical Provider
Pricing Model
Flat-rate per user, all-inclusive
Per-minute billing with hidden fees
Support
24/7 US-based live support included
Limited hours, premium support costs extra
Contracts
Month-to-month, cancel anytime
Multi-year lock-in contracts
Extensions
Unlimited extensions included
Pay per extension or line
Video Conferencing
Built in at no extra cost
Separate add-on or product
Mobile App
Full-featured iOS & Android app
Basic or unavailable
SMS & Fax
Business texting & eFax included
Separate products, extra cost
Setup & Migration
White-glove, handled for you
DIY or billable hours
Hardware
Cloud-based, no PBX needed
On-premise hardware required
SIP Trunking
Available for hybrid setups
Not supported or limited

Everything Included

One Plan. Every Feature.

No tiers, no add-ons, no surprises. Every user gets the full suite.

Auto Attendant & IVR
Call Recording
Video Conferencing
Mobile & Desktop Apps
Call Queues & Ring Groups
Voicemail-to-Email
Call Analytics & Reporting
Number Porting
Business SMS & MMS
Cloud eFax (Send & Receive)
Overhead Paging & Intercom
SIP Trunking
Company Directory
Call Park & Transfer
Self-Service Admin Portal
Toll-Free & Local Numbers
Music & Messages On Hold
24/7 US-Based Support
Unlimited Extensions
SMS Campaign Platform

By The Numbers

Results That Speak for Themselves

99.999%
Uptime SLA

Geo-redundant infrastructure that never sleeps

60s
Avg New User Setup

Provision new extensions in under a minute

40%+
Avg Savings

What clients save vs legacy phone systems

24/7
Live Support

US-based humans, any time you need them

Ready to Upgrade Your Phone System?

Get a personalized quote in minutes. We'll show you exactly how much you can save.